BEAM TEAM · Frontier Fiber

Sales Team Notes

Newest first · New Haven CT

💡 Suggestion box

Sat · Oct 10 · end of meeting · #2 of 30

Use the neighbors

Listen, drop a real neighbor into the pitch more. "The Johnsons two doors down just switched" does more than any speed number.

✅ Keep doing: Posting sales in the group
🔁 Try replacing "Lots of people are switching" with "Mike at 42 just switched this morning"
🎯 Today's drill: After every sale today, use that house in your opener on the next 5 doors (first name or house number only).

Why it works: Cialdini: "people in THIS room reused their towel" lifted reuse 33%. Similar people beat generic proof.

Thu · Oct 8Morning Meeting

🏆 Yesterday + today's standard

7sales yesterday
101left of 108
6a day, minimum
"Those six have to come in, no matter what."

1Door stories · what closed them

Joe · 3 sales

1 · T-Mobile dad, first door
  • Dad walking his 8-month-old. Joe got excited about the kid, and the dad was named Joe too. Instant click.
  • Paying $30/mo for T-Mobile home internet. Already knew fiber was better.
  • Objection: "just me and my wife, we don't use much."
  • Closed on: he brought up a solar story himself. People who got in early pay ~$70 for power; latecomers paid more. Joe tied it to "we're opening this project and working on all the houses now". Get in early.
  • That's one of Witt's 4 reasons people buy: preparing for a future opportunity.
2 · James (75) and his wife, $300+ bundle
  • James was on his riding mower and super friendly. Joe pitched him, then redid it simpler when his wife came back from her walk.
  • TV was their only concern, so Joe sold only the TV. He handed her a YouTube TV channel sheet and checked every channel she asked about. No speed test, no internet talk yet.
  • Landline: their Xfinity line was broken. Our landline is $25; Joe also showed a VoIP app at ~$9/mo (~$90/yr).
  • Bill went from $300+ to ~$140 for all three. Install booked for Wednesday.
  • Didn't assume the sale. He went back and explained the internet (shared network vs fiber) anyway. She was blown away.
  • James signed from the text confirmation link right away. They brought up referrals on their own.
3 · The neighbor across the street
  • He only peeked out. Joe hit the opener with perfect tonality, which made him curious, and he came out.
  • "What kind of work?" Joe didn't answer it straight. He kept the curiosity going.
  • Name-dropped James: "we just set him up, $300+ down to $137." His eyes lit up.
  • A few "does that make sense?" check-ins. Zero objections.

Joe's price joke: "Guess how much? $200… just playing, $65." Sell the value first, then the reveal lands.

Ahmad · 2 late sales

  • Zero through the first half. Took a timed 30-min break, reset, then got one before 6 and one before 7.
  • Sale 1 · mom + son: the older mom didn't follow it, so Ahmad asked her to get her son, who handles the internet. He sold himself, turned her stove down so she could come out, and had her sign.
  • Sale 2: after a work-call "no" and a door going nowhere, he moved on, and the next door closed. "Every no is closer to a yes."
  • Pending · husband with an angry wife: saved him ~$8,000 over ~3 years (2nd-most ever, behind a $10K one). She was yelling "don't commit." Ahmad had him talk to her himself, on his day off (Monday).
  • Pending · boat guy: friendly, flip phone, said to call him. He'll sign. This one should have been sold on the spot.
  • New opener works: "See these lines on the poles? We're replacing them with fiber. We're out here this week, probably next week too." Curious, not salesy.
  • No-soliciting guy, ex wine seller, wanted him gone. Ahmad kept it friendly and complimented his Halloween decorations.

Adam · 2 sales

  • Hard start: close with ~3 people, nothing signed until late.
  • Sale 1 · the "we'll pass" house: the son had texted "my parents are going to pass." Around 5:30 he went anyway: what do you lose? The dad in the yard sent him to the wife. Landline + internet + TV, $300+. Easy sign.
  • Her objection was "not sure what speed." His answer: start at 1 Gig, change it later any time.
  • Install: "Thursday or Friday?" She's only off Wednesdays, so: "I'll squeeze you in next Wednesday."
  • Smart order: he had 1 yes/no follow-up and 2 "husband comes home" callbacks. He did the husbands first while it was still light and saved the yes/no guy (who knows him) for after dark.
  • Callback 1: smoke screen after smoke screen, no sale. Left his number: "I'll call tomorrow for a yes or no."
  • Callback 2 (green Audi in the driveway): husband home, pitched him, closed right as it got dark.

2Coaching points

3Objections · how they were handled

They saidWhat worked
"Just me and my wife, we don't use much."Future opportunity: get in early, like solar. New project, all the houses now.
"We're fine with T-Mobile, $30."Their internet is a cell signal running the whole house. Sell fiber before price.
"What kind of work?" (at the door)Don't answer straight. Keep the curiosity, stay in the opener.
TV is all they care aboutSell only the TV: YouTube TV channel sheet, check every channel. Channels don't disappear like on cable.
"We need a landline."Ours is $25, or a VoIP app at ~$9/mo. Show the numbers.
Text: "my parents will pass."Went anyway and talked to the parents directly. Closed.
"Not sure what speed we want."Start at 1 Gig; it's easy to change later.
"I'm only off Wednesdays.""I'll squeeze you in next Wednesday."
Spouse yelling "don't commit"Let him convince her himself, on his day off.
Spouse not homeCome back when the husband's car is in the driveway, while it's still light.
No-soliciting sign, wants you goneStay friendly, compliment something, leave on good terms.
Smoke screens on repeatDon't go in circles. Leave your number and set a yes-or-no call for tomorrow.

4Mistakes to avoid

5Breaks · the rule

6Action items

7Full transcript

57:48 recording, typed up from the audio. Some words are misheard, and swearing is starred out.

Show full transcript

Alright, we are up and running.

Just more sales, talk pretty much.

Another morning meeting basically.

And we just want to record everything and put it down in notes.

So, yeah, first of all, good morning boys.

Good morning man.

Hope everything is, everything is doing good.

Absolutely, brother.

And boys yesterday good f****** s***. Yeah

Yeah, first day when we're set up our goal

Obviously, we should have set up to go earlier than yesterday, but it is what it is. Absolutely and I

Mean six says a day

108 down now work 101 now

101 left? Yeah, we did 7 says yesterday

So we over at K-Wood once in which is f****** go which is really nice and

Obviously well seven say some us free it's it's good especially what I like the most is

Removing forward absolutely. That's that's what I like the most

Yeah, first week says wise terrible terrible

Yeah, outside sales. I mean you and me have a sick true

Working out has been I mean you guys already know we've not even

The best thing and what I love is before yesterday

We have talked about every single thing we can possibly do. We don't even have to talk about it

But it was like we all was born on you yesterday

Yeah

So and what I'm so happy about is well first of all we did seven sets

We were able to do six sets which is the best day since we came here and I mean

That's one thing that's really good. We got everything as well. We won the competition by landslide

Yeah, yeah

Don't they got more people don't they got more people? Yeah, yeah

And Witt wanted to get him criss and...

Man, this is a game it's gonna have all of us.

Take the wall.

The whole f******... the whole company versus us.

Take Team Florida as well.

Generally the entire company.

Mo just... I mean, just now I can't even work, but you know.

Yeah, I don't think... oh well.

Yeah, but I mean, but generally the entire company, bro.

Smoked them. Smoked them.

But we need this every f****** day.

Every day.

100%.

100%.

100%

Yeah, close the first deal after that and you p***** me off

Like you sit on her right

You just went quiet the rest of the yeah. Oh, I thought Arizona was Texas

Search

I'm real.

Feels good, bro. Feels good.

Feels good. And I want to say one thing as well, like what I like, I love as well is we got the mold, we got the urineses, we got the laces, which is so, so good for the mentality.

And you know, see that, okay, even if I didn't get the urineses, even if you didn't get the urineses, you got three before four.

Five. Four four. Before four. That's what hired me up. I didn't go live. Like, his sales, I was like, f***.

And I know I can't have him like do all that we got a kutsu hundred percent and I know that

Sales breed sales absolutely

And when you go crazy you do three before four well first of all you show because these doors are regular doors

It's not bad words. It's not good. It's not great words

It's it's it's regular doors and we have so much of these doors basically

and and

the thing here because

Joe called me you called me

Pretty early like after you did your two piece. Oh, you free piece

You said like bro people are so nice this all the people are so nice. I was that's the matter. Yeah, I know

I was I was I like for yeah, yeah

regular door

it is

Joe it is prime going out doing what Joe is good on how when Joe is in his prime

Of course people are gonna be nice. Of course they're gonna be friendly. That's the way it is

It doesn't matter where you are when you are in your prime

When we do well people are gonna buy it's simple as that so we decide what the door doors are basically

And that's what I like and also well after that we did all the late sales

Yeah, and we show that bro you carry that the beginning, but that's what really got me high

And that's the thing, like when you do late sales as well, like you're getting, I think

like that's my first sale, like, 550 or something, 550 and the other one was after 7.

And there you also see, and you did exactly the same basically.

So there you see, okay, you can always save a day, 100%, no matter how you start

today, you can always save a day.

You can always have a super great start.

If you can combine those two together you can do f****** warhouse minimum force

But no, I wanna I wanna go through first of all your your days and and Joe I let you start sure

So glad to see that

I haven't today

I came in

Honestly didn't feel like extra extra confident. I felt regular. Yeah, you know what?

I'm getting this pitch down. You know, I started it off s***** yesterday

And I ended up with two at the end of the day

So at least by now I'm pretty I'm pretty familiar with you

And so I thought the pitch first door knock when you guys drop me off a knock twice no answer

I'm walking out guy walks in with this kid

and he's walking his kid I'm like I'm just being super friendly.

Oh hey sir are you doing oh my goodness how old? I'm just so excited about the kid.

And he was like yeah and his name was Joe too.

Oh yeah we clicked instantly.

And we started talking, we started talking bro he was paying 30 bucks a month for a T-Mobile.

Yeah, on internet.

Yeah.

And I'm talking to him, and I'm talking to him.

And he said, like, pretty early on that he knew

fiber was better.

Yeah.

And I just, like, bail on that, bro.

I was like, bro, it is so much better.

Boo-boo-boo, when I start going over it,

I'm like, you know this, you know, you look on your app,

you have a phone line in your app for your internet.

Yeah, yeah.

I'm like, brother, this is just a cell phone running

your entire house.

This, this, that.

His main thing, because he honestly was giving me the objection pretty early.

And it was just that him and his wife, it's just him and his wife right now.

They're a kid, he was their only kid, he's eight months old.

So they're not doing too much on the internet.

But I didn't think about this, but I realized this was what I did.

It was one of the things that Witt said, it was one of the four things that people buy on.

And one of them is preparing for a future opportunity.

We actually need to list all those four things for him just so he can track it.

Yeah, I can find it.

But no, keep going. I'm sorry. Yeah

But but it's preparing for a future opportunity and so we keep talking we keep talking and he was like yeah my

My sister someone he knows the very had frontier this this that and then

He was like he brought up a story. He was like yeah, I think my

Someone else he knew he was talking about solar and he was like yeah

This person they got solar very very early on

And he said they've been paying $70 no electric bill this this that and he said it worked out so well for them

And he said that people that got it later

They basically had to pay more pay for the install this does that time it and over time it was less valuable

And he was like you know sometimes some of these things it's a lot better to get in earth

Yeah, because I was pitching on us just being there. We're opening up this project

Yeah, you know we're working on all the houses right now

You know we're going to get it right, you know basically a new project and he that kind of that's kind of what sold it

And so as soon as he said that a hundred percent

I wrote that way bro, and then I just signed him up, but he was good to go. Oh perfect. So

second sale

Super nice

I mean brother the guy before before you just wait for this. Yeah. Yeah, we just go back to the first show

Sure, sure, sure.

Really quick.

The only thing I would want to say here is,

okay, so the guy's paying for the box, right?

30 bucks.

30 bucks.

Okay, 30 bucks.

Team mobile.

Team mobile.

Work for them, right?

Yeah, they had a discount on cell phones.

Yeah, and work for them, pretty good, right?

Yeah, yeah, yeah.

Here's why we're going and pitch the fiber

and the infrastructure,

and we're going for the product first.

Yeah.

And ask the questions about the product,

what they have today, and sell it in,

Nothing, the lazy way we're just trying to find the, you know,

what you pay, yeah, basically we've grown up

and all that.

Exactly what I was doing yesterday, definitely,

but I swear to God, I was not selling on price,

I was not selling on this, I sat there and let you guys

say, I really explained fiber to them

before I even got into it, you know what I mean?

So I showed them the value and then I...

I literally told them like guess how much this cost

Like you know some of them were like, I don't know. I'm like $200. I made a d****** joke and they're like, oh

Okay, and I'm like, I'm just playing 65. Oh s***. Okay. Yeah, that really gets it. Oh, it is

First year

Yeah, yeah, but perfect. Okay. Yeah, we can if we go you said second house second house

I'm walking up the guy. He's like he was already outside

older looking guy and

He's like on his lawnmower. This is that and he's like driving. It's one of the seat of lawnmowers

And he's driving it out of the driveway. Yeah

and

He's driving up to me. He was already like super friendly super chill. He was like

like, what's up man?

James shakes my hand, puts his hand down.

And I'm like, Joe, nice to meet you.

Boom, boom, boom, boom, boom, we start talking.

And as I'm talking to him, the wife was coming down,

was walking down the driveway, same as the other house.

She went on, she went for a walk too.

And he goes, oh, that's the wife.

She was going for a walk.

I'm like, okay, who would be the person to talk to?

And he's like, I talked to her.

Cool, all right.

So they were both there.

I explained a little bit to him while I was there.

You know the project, you know the whole original pitch and he was happy with it.

He was like, okay, okay.

And then when the wife came, I redid it and I kind of simplified it a little bit more.

And then we started talking TV because that was their main only concern.

And they were paying over 300 bucks for everything.

Always with the TV bro.

Always with TV.

Like they had a landline, this, this, that.

And so I started making it a numbers game.

But I kept it so simple bro.

You guys are doing this.

is this, all I really did, all of my main pitch really,

I just focused on the TV,

because that's all I really cared about.

Yeah, I didn't even check out speed,

I didn't check anything about the internet really.

Yeah, because I already knew it was gonna be faster.

Yeah, I was like, okay, let me check your TV.

So I'm just going through the channels.

I have a piece of paper, a picture of a piece of paper

with YouTube TV channels, so I give it to her,

she starts looking through it, she's like,

okay, okay, okay, okay, okay, okay.

I'm gonna send her a group chat,

just so you guys have it.

Nice, she's going through everything,

and I'm like, if there's anything you don't see,

Let me know I'm gonna double check. She's like, oh, what about this?

I'm like, what about chat? It's there. What about this?

Like a bunch of it's there. So we're going through the whole thing and then then

We go into the price. Yeah, and it was like she wanted all three in the landline

And it was weird because she said she had her landline with the Xfinity had like not been working

Yeah, and they were coming to repair it this Sunday. Okay, so I basically booked their install for Wednesday

Right and so with the landline I told her like let him do his thing whenever he's done

I told her I'm not even gonna say do we get a commission on the landline with Verizon? Yeah

Yeah, yeah, yeah, we make a commission off everything bro. Okay, nice. I don't even know that but I basically told her

I'll set you up with VoIP probably. I told her I told her I'd set her up with VoIP. Yeah

I told her I'd set her up with VoIP because I was like listen Verizon does do landlines

We can do all of that but ours is 25 bucks and to be honest with you

I think I have a better solution.

I pull out my phone, I show her a VoIP, VoIP is like 9 bucks a month.

If you do it monthly, if you do it annually, it's like 90 one-time payment and then you divide that by 12, it's like 750 a month.

So I show her both of that, she's like, oh my gosh, this is so much better.

So we do the numbers, but her bill was going down to like 140, from like over 300 for all three.

She was loving it, of course.

She was more focused on a little bit of price.

And then after I sold her on the quality,

or the TV channels and everything that you get,

she was already familiar with YouTube TV.

Yeah, so that worked out great.

And then when I talked price,

numbers made more than sense.

And then I had to read,

I really focused on not just assuming the sale.

I still did a little bit extra.

Perfect.

Because I remember you were talking about that.

I even did it with the third sale too.

And so I went backwards and I was like,

let me tell you about the internet real quick.

And I explained, for a while, you're in shared networks

and I still did that extra step

just to make sure I know I'm doing my job.

Perfect.

So I explained the internet and she was like,

oh my goodness.

Absolutely, like she was overwhelmed by how good it was.

Yeah.

Yeah.

Boom, boom.

Husband, husband.

So sorry, I was just gonna say here.

Okay, so what's good here is,

Well, you didn't assume the sale.

You didn't assume that this was a clear sale,

and you went back and just made sure, okay,

so she understands that the internet

is gonna be better as well.

Which is great.

No soft causes.

Yeah, but what you don't wanna do here,

which you didn't do, which is good,

but I just wanna make that clear,

is you never wanna think like,

okay, I'm not gonna assume the sale,

so I'm gonna repeat the same things again.

when you're repeating the same things too much, you're basically shooting yourself in the end.

100%.

Yeah, you can, of course, you can of course.

Because it's not overthinking it.

Yeah, and also you sound a little bit...

Robotic.

Robotic.

Yeah.

And annoying when you repeat yourself.

But also a little bit desperate when you're repeating yourself too much before you go for a close.

100%.

100%.

And I know, I can remember times that I've done.

Yeah, often when you do that is when you have had maybe a bad day or a bad week and you are not like

When you wait when it's something is when things doesn't go really good and you're a little bit afraid to lose the same

Yeah, yeah, and even if you're not desperate you can still make the same mistake

It's like it's like painting a wall and you keep going over the same spot over and over and over

Yeah, yeah

But what you can do is you can do a quick breakdown again.

Like, okay, from now on.

Yeah, from now on and then you can break it down and then you can just repeat everything very short before you go for a talk.

That you can do. But you should never repeat yourself too much on the good things.

100%.

100%.

Nah, yeah.

I think she loved the entire deal.

Like the numbers were probably what made her jump into it.

But she was liking that there was good, you know, I was telling her about YouTube TV how you know cable

You know one day you'll wake up and a channel you watched for the last five years is just gone

Yeah, that this doesn't happen with you to TV. Well, the channels are consistent. They all stay you get more, you know

The whole nine yards and I told her about the add-ons bra. She loves you TV. Yeah

I think I've ever sold it back in my life

No, and then uh, yeah landline bro that just made sense with the numbers and she said she might not even keep the

So I told her listen if you don't want to keep it

Yeah do what you want to do so

And then that and then the husband the whole time I'm pitching her the husband was just like cutting the grass

Yeah, but he was 75 years old and he looked like he was like 55. That's the right in Satan

She was like yeah, he just he just does this every week

Go crazy. Hey, what's around it right? He was the I'm James. Yeah. Yeah, that's why he's super

Super chill. People like that are happy, bro

And she was so happy. She's dressed over up. His wife was like he's the OG

But they were so cool. Yeah, and they let me p*** in their bathroom, bro

And yeah, I signed I signed up the husband

With the wife his name and everything and then it was so crazy as soon as I sent him the text message with the

confirmation link like so we can check the box he was done so he pulls up and

then she's like give me your phone takes his phone goes to the link does the code

does the check box refresh boom done perfect talk over you know after sale

it a little bit this is that Australian referrals they asked me that it was

crazy I love when they do this this is why it's so good that we have such a

good hit right there because every time they're like oh have you been to them

yet yeah and I'm like no no I haven't and they're like oh you stuck to them

They're super nice. That's the idea what she told me. Yeah, and I go on my map and I look and I'm like

They already have it

Me though

They were loving that yeah

So then the third one I walk and say this is the street

I walk out of their driveway and I just go up here and then I sign this guy

Yeah, I'm not gonna door cold lock guy walks out

boom boom boom, what you saw you doing?

He was actually like just peeking out.

He didn't even come outside.

Yeah.

And I did the perfect tonality, bro.

I think that was my biggest thing,

like that helped the tonality.

Like it's like, just letting you know,

we're gonna be doing some more guy.

Boom.

And they're like-

Curiosity race.

Yeah.

Boom, they come out,

they're either asking a question,

what kind of work, this, this, that.

And I never, you never answer it.

No.

starting tomorrow, you get familiar with Verizon and everything, so I do that whole thing and then he comes out whenever I did that tonality right?

and he just starts listening, he doesn't really ask too many questions, but I started doing a lot but a good, like a very good amount of part-excepts

I have a question, with the part-excepts, yesterday I went for a lot of them, or not a lot but you know, at least in the mall, I would throw a part-except whenever I think is right

Sure. And after I would throw in a party, except they'll be like, I'm like, does that, does that kind of make sense?

And they're like, yeah, yeah, yeah.

I'm good like you know, I'm not interested and I'm like what the f*** like of course

Yeah, I keep pitching them after that. Yeah, the whole point is that I'm getting a lot of objections me doing the part accepts

And when I don't do the part accepts, I'm getting the sales

Well, because the party bro both of my sales I didn't do a single part except yeah

Like none of which I mean it might just work for me

You know everybody I I do a part except not when I'm like trying to sell them on

I'm getting something.

I just want them to understand that we're coming out here in Rural Racing.

The last of five pro optics.

So, you know what I mean?

You know what I mean?

Like, yeah, yeah, yeah, but I'm good man.

Yeah, but you don't come, here's the thing.

It's actually important.

Yeah, I had a couple of people do that too.

Yeah, yeah, yeah, of course, of course.

But in that case, you don't have to do the products in the beginning.

But you wanna, you know, explain the product.

when you're explaining basically the shared network, the different...

And also the first time when you're selling in, so when you print the biggest thing, the most important thing when you want products and stuff is...

So this is straight line, right? Here's the pitch, right?

Yeah.

I would say it can be good to do it in the pitch as well, but you don't have to.

If you feel like you're getting objections...

I don't.

No, I don't.

You don't have to. It might be better if you take the power stick and just go for it.

Yeah.

And then after that, well, you have your needs analysis and part of sex

Portacept well, you're basically asking questions and you can throw in some of them as well, but you're basically asking questions

But when you present the five, okay, so now

That's exactly the presentation. Yes, I only throw my first part except comes when I say

My first part except comes when I say the only thing you're gonna pay for is the Internet service

Does that kind of make sense?

Generalize the whole yeah, yeah, cuz I spoke a lot, you know saying I said a lot of stuff

So then I throw it in right after the pitch then I asked my questions

That's my questions when I'm explaining and I go over an idea so main reason right here

So on the presentation pretty much. Yeah, okay makes when you're explaining copper wire

Does that make sense when you're explaining shared network does that make sense?

I'm gonna route or you know, you get so it's only like it's really only like four or five of them

throughout the entire pitch to be honest.

One of the pitch, two or three or four in the presentation,

maybe one more as they're closing.

And that's it.

That's it.

Beautiful.

So yeah, yeah, yeah.

But basically I did a good part except

after I explained the pitch, yeah.

And then I started asking questions,

asking questions, asking questions.

He's also a chemical agent.

He also had a,

I have a computer that.

Yeah.

Also, he also had internet TV. He had a landline. Yeah, but he he was like

Yeah

I just I was like, do you know mr. James just across the street. He was like, I know Jamie

Beautiful we actually just set him up as well. I just built him a quote

Funny enough. He was also paying well over 300 for internet TV landline and I got him down to

137 I don't know if I should have done like throw that in early yeah but when I

did yeah but his eyes lit up yeah I mean a guy who's f****** shaking your hand

you know he knows a whole neighborhood yeah so like yeah and he's just like

didn't really he didn't say anything but I could see him be like huh and then I

just kept talking kept talking kept talking and everything made so much sense

Yeah, he didn't give me a single objection. Yeah, he was just like

All right. Yeah, so

Yeah

Two things you did really went here. Yeah

Well, first of all, you can go with that that thing first sure

When you're referring on the neighbor when we're talking about the neighbor if they don't like the neighbor

It might not be a good thing sure but when you say you you probably know them, right?

And you can see almost on the reaction like if they do if they're

They can be like, yeah, I just help them as well

and they can just go through it, but if you don't like the reaction

but if you see that, yeah, yeah, I know them, then of course

I know, yeah, do it. But the most important thing

and what I think was the best thing you did yesterday, I know that's the best thing

is, do you guys wanna guess?

You explain it on this sale pretty good.

Yeah. I want to say just be in myself. Yeah, that goes in line with that. That goes in line with that for 100% but I think the tonality and how you spoke.

Yeah. Okay, so here is what we say important. Obviously. Of course. Yeah. What we say is important, right? Very important.

But what is the biggest difference between a great f****** sales agent?

Yeah.

And a okay sales agent.

How you speak.

We see this very, very clear in telemarketing for example.

When I worked in Sweden, we have like every single department.

We sell cell phone lines.

We sell streaming packages.

We sell fiber optics where I work most basically.

And when we're doing telemarketing there is, when we're doing telemarketing there, we have basically a script.

Obviously everybody does their follow the script completely, but there are projects where people do it.

There are like, when you send a cell phone line, very simple, you're switching over people basically from

from TRE to TEL2. Basically you're selling people from T-Mobile to Verizon, cell phone lines, right?

They have a script. People are following the script.

But there are people who sell f****** 10 lines a day.

There are people selling f****** 1's, 2's, 4's, 0's.

Everybody's doing the same script. What's the difference here?

How you speak.

And that's the thing. During telemarketing, that's your only 2.

Your voice.

Because they don't see how you look, they don't see like what you do with your hands, they don't see if you smile or not.

But they hear your voice and how you speak. And that's the biggest difference.

So you're telling me I'm doing the wrong job?

No, I'm telling you. This is on the field as well.

But this is so much clearer during telemarketing.

Because when you, if you would be in a marketing office, if you guys would be there, and you would see for yourself,

you see people having the script on the computer, and you see people talk, and you know that they cannot use their hands or their face or whatever.

So, it is so much clearer there.

Sure.

On the field, same f****** thing.

This guy who opened the door, well, he maybe didn't come with an objection, but he barely opened the door, right?

Yeah.

What's the worst thing he can do here?

Just because he doesn't bear because he doesn't bear

Bear it because he barely the open door and all that you know worst thing you can do is lowering your sales ability and

Also, maybe doesn't do it the correct way because you are short of what he thinks you just go with it

Yeah, I assume everyone really wants it. They're just like a little shy or a little whatever. Yeah

Yeah, 100% just like well we play poker you get different cards, right?

He maybe he maybe wasn't a ace where someone goes up. Hey, check your hand like the first guy

But you still play the game to win. You just

Yeah, so you play the game and the personality in how you speak is

is f****** important and this is like for example German minor he teaches

tonalities we'll treat as well like you're a belfer but you're a minor I

think that's his best thing like he teach now yeah yeah that's his thing yeah

and we're for sure we need to start reading his book that's me maybe it's

not if you guys are gone but I need a strict I need to like I need to put

my schedule on my phone bro yeah I think so I think so I'm waiting for a whiteboard

and this and that do it on the phone in the beginning like like like like even if you

want to do it on the whiteboard like yeah like like 100% like you can use your phone

write it down like the most important thing here is well take action move with pace

do it even if it's not perfect. And I need this routine. I can't even sleep.

One sipping out, but even 12 is like too late for me.

I'm up at six. I need to...

Especially now, I just want to say, especially now when there are no parties, nothing like that.

No distractions. No distractions. We're grinding.

Like the magic is gonna happen early in the morning.

How we start our mornings doing daytime. Yeah, like bro, after you have done it so good. It's actually impressive as f***

But but like for example when we can have a home last last night, you know

You know we eat to which a little bit, you know

But but the talk and the way we work we do in the morning is so much better than but yeah

The one at night, I think we should

I'm kind of like how we do not yeah boys the sock

Yeah, you know 945

Yeah, it's like anybody for bed. Yeah, even uh, I remember I just said back back to your point about telemarketing and tonality and the main thing

one of my boys

he started a

phone sale black and churns yeah, yeah

and

He hadn't done sales before yeah, he came to me. It was one of my best friends in high school. Yeah

Uh, it was the kid remember I told you me and my best friend we didn't like each other. Yeah, yeah, yeah the other kid came

So it was him he's doing sales and nice

So he was asking me for help and advice and tips and I had him pitch me and they just sounded so bad, bro

Like yeah, they started I mean I'm sure like he just he had good tonality, but their script

Like it was like, how you doing is this da da da da and then they said yes

And then he goes oh hey, this is Elijah from the da da da da da, where the da da da da da da

Like it just sounded so scripted. Yes scripted. And I was like oh like bro. Let me fix that

So I made him a script Yeah, and then I like

Tried it out myself

Yeah, and it like sounded so much better off right and like I freestyle a little bit of it

But like just with the tonality that I was like just doing off of reading it

Yeah, he was like d***, bro like how the f*** do you do that?

Yeah, oh no, so yeah, oh nice not only nice

I think that's one of my biggest things yeah

Remember with Paul we first met him and you know when we had me pitch in front of him and I like did it

Yeah, not that he was really good like bro. Yeah, I think that's probably my best

100% I think so I think so as well

That's crazy.

Yeah, okay bro, good s***, one more applaud.

Okay, Eddie boy.

Bro, honestly, and bro, I'll applaud for you as well, bro.

Thank you bro.

Especially, I wanna say, a few days in, we maybe shouldn't applaud and hype our two

peas, just like you and me did now, because I know, I think that's our, I think that's

our, we shouldn't do more than two peas, when we're, to be honest, like, if you

To be honest, if you do two every day, that's good.

But I just wanna say why I actually are so happy

that you did two yesterday is because the last couple of days,

like the last two weeks,

majority of the days has been zero.

And you did two late sales.

And I know you have so many good qualities,

but one of your qualities that have been lacking

and that you wanna work on is the ability

It doesn't let your feelings take over and your

When you're out on the field, you know, it doesn't go your way and you go down and then you basically giving up

Well s*** didn't do yesterday and you hit a one piece around before six and a two-piece before seven so bro

good

It really like how it happened bro is like I said I took that low 30 minute break bro

Just clear to my mind talk to him for a little bit

Yeah, that's something settled whatever I needed to do and then that really helped me like that those 30 minutes, bro

I was there just chill. Yeah, like I was all right now

I gotta get back to it and I time myself I was like 30 minutes exactly how much I'm gonna take

And I'm gonna do that today as well. Yeah, and tomorrow and every day until you know, I'm like alright

This is not working anymore now. I'm taking 40 minutes, and I'm gonna go back and I'm gonna

The thing is it truly does like I was gonna say you might wanna

But the thing is bro, I want to start high and like

Bro that's me knocking the whole time burns me out. That's how it works for me after that that five o'clock mark or four

Which is golden hour. That's what I'm supposed to be knocking. I'm like f*** that like now

It's like I talked to him and he told me he was like just because it's a zero

You know, it's a zero now doesn't mean to zero day. You still have that much hours left

Sure, talk to him a little bit went out there f******

I would say that is if you are up three sales when you take your break

Or when it's time to take your break.

F*** no.

You're not taking that s***.

Absolutely.

Even if I have a low two, that's okay.

Even the two, I'm not doing it.

Because I think it's just trying to,

once you fully understand your flow state,

and you can access it on command,

as soon as you hit the field, you're in flow state,

f*** a break.

I'm gonna break though.

And one thing you have to have in mind as well.

And let me guys tell you why I'm taking this break.

Yeah, yeah, please.

People get home from work around 4.30 to 5, right?

You go knock on somebody's door

right after they go home from work,

they still haven't ate, they haven't showered.

Last thing they f****** want is you on their door.

So for me, that's how I think about it.

You should have think about it like that.

Keep knocking, do whatever you wanna do.

But for me, that's how I think about it

because I come out of my eyes.

And the top of the news too many times,

you know, I knock on the door,

man, I just got off work,

like I really don't got time for this, please.

Just get out of here.

Or like come back tomorrow.

And I'm like, it's pretty important to use it.

Like, yeah, yeah, yeah, I'm tired, man.

Like I'm dead.

I'm like, all right.

So my solution is just wait till they get home,

relax for even 30 minutes and they go and knock on your door.

I think that is something you build up in your head from that people coming with obligations.

And it can even be small screens?

Yeah, I would say it is small screens.

And that's one thing that I think can be better as well is when you build up, what

I was about to say like assumptions in your head. You're basically doing too much around it.

True.

I think you shouldn't overthink it too much. Like it's just most great. It's just most great.

Exactly the thing like when people are saying you know it works great, it works great, it works great

and you can almost lowering your belief in your own product.

True. Absolutely.

So I would say don't even overthink it like that.

I would say I'm not against the break.

I even put the break on the schedule.

Yeah, true.

Yeah, so I'm not against the break.

I put 15 minutes.

If you wanted to 30 minutes, that's fine.

As long as you feel like that's actually helping you

with 100% with your heart.

If you believe that, I'm not gonna see.

And it truly is, I swear to God.

The second I see it, like I'm like,

all right, now I'm slacking what the f***?

That's what I take it out,

and I lower it down to 15 or whatever it is.

But right now it's working for me.

I'm gonna try it out today as well.

If it works today as well.

I have a theory on that too, but go ahead.

Yeah, let me just say one more thing here.

And I will say, do never take more than 30 minutes.

Absolutely.

Up to 40 minutes.

Sorry, I said that for the second I said down.

Yeah, now, like 40 minutes, now we're stretching a little bit.

Because the thing is, here, you're not gonna have more energy

just because you take 40 or 45 minutes than 30 minutes.

Makes you more tired.

And even if you feel like you're burning out

because you're not getting so much,

Yes, I understand it, but the thing is, well first of all, we don't have like super important things in the world.

Sure.

Like if you're getting burned out or you know, tired a little bit, like just go through it and then when you jump into the car we have nothing really important to do.

That's one thing. Another thing is you actually are, you haven't been sick for a while now and I mean, when you're not sick because you're not gonna be sick forever, right?

Hell yeah.

Yeah.

Thing is, you get sick and I get sick and I get you sick and you get me sick.

Yeah, it's getting bad, bro.

But when that goes over as well,

Yeah, you're gonna have more energy.

True.

You're gonna have more energy and all that.

So, I'm sure that your 30 minutes, I'm pretty sure that over time,

you're probably gonna...

What the f***?

After a while, you probably can actually go down to 15 minutes.

But if you want to do 30 minutes, um, um, I'm not gonna say anything.

I have a little theory on the brain.

I think he works better when he's handling multiple things.

I don't think, I think with the work, I don't think it overstimulates you.

I think it triggers your brain to be locked in more so you can handle more.

Maybe honestly, you know what I'm saying?

You know what I was going to do on those 30 minute break?

And I, you know, I wasn't going to tell you guys this, but I have.

I'm gonna do that but come on no um I actually have appointment set with like clients and

especially starting today like I told them I'm gonna be taking 30 minute breaks every

day I need these times like this exact time so I'm gonna have at least two meetings from

there's something they're not really breaks you're just doing you're just doing something

Those skills are gonna get dropped in the actual chat like archa not not yeah

Yeah, you know it's

This helps me lock back in and at the same time I'm doing something different like I think it gives him more dopamine

He achieves more and exactly because I haven't achieved nothing the whole day 30 minute break

Oh, I just did something you know whether it's talk to him and get something set up or whether it's close

Oh, I'm in or you see an appointment or whatever doesn't matter what it helps kind of give me that

But now if I have two cells in the beginning of the day listen, bro move all my appointments until tomorrow morning or whatever it is

Beautiful. He goes ahead hands with that. I'm not gonna rest in the day

I think I think a break is always gonna be part of your routine now

You're just gonna yeah, you're just gonna know how much you need

Yeah, slow day and you want to do a little bit more with him with this or that

You're gonna take a little bit longer and do that if you're in flow state, but I promise you I don't yeah

One thing is that this is not gonna impact my work here

No, my number just coming in every day my two pieces gonna be guaranteed every day no matter what

Yes, perfect.

And yeah, I mean, when you have a break like that, great.

When you have small breaks during the day, no.

Absolutely.

Just then you're never really going to break.

That's what I was saying.

I was taking multiple breaks.

throughout the day and it was just horrible.

But anyways, the sales yesterday,

honestly, first one, it was very simple.

Guys, mom came out, like I said,

she was a little older, didn't really understand

what's going on, her son was the guy

who knows mostly about the internet.

I was like, please just call her for me.

He came out, she went back inside and started cooking.

And talked to him, talked to him,

cooked him, he was like, yeah, bro, let's do it.

He was like, I'm gonna get my mom to sign up right now.

His mom came back out, she was like,

I have stuff on the stove.

He was like, mom, I'll go turn the stove down.

Don't worry about it.

And I was like, s***, thank you, bro.

And he went turned it down, came back.

She's just laughing giggling whatever sign her up next person

He came out started talking to me totally how much he's paying his wife came out tweaking

Like losing her f****** mind. Don't f****** commit to nothing

Excavator he f***** us and I'm like

And I'm like looking at him like quiet like this just sitting there. She's like screaming at him

I'm like no trust me by girlfriend the same way made a little joke whatever and then off from there

I kind of just ask him how much he's paying and

And I saved him $8,000 and I think it was three years or something like that.

And I told him like straight up I was like listen bro, I have a lady who I saved $10,000 in three years.

You're right under her.

You are the second most, you know, the second most that I've ever saved anybody.

And then from there, since he was like, I told him I was like about the wife man like,

you kind of just need to talk to her yourself.

She's not gonna listen to me but she'll listen to you.

I gave her the information.

He's like don't even worry about it like I'll convince her.

Like I know this is better. I'll get to it. Don't worry about it.

And I was like, when's your off date?

And he's like Monday. I'm like, listen man, don't talk to her any other day than Monday.

I'll tell you that. And he's like, alright, alright, like you know, like made a little joke with him.

And then from there, left.

And he was just pretty black. Couldn't knock anymore.

But um, yeah, it was pretty good.

It was literally crazy because I had like, it was a street like this and a street like this.

And there was like a few houses on it.

And I knocked this one. It was some lady who just kept trying to flirt with whatever the f***.

I was like, yeah, man, like sounds good.

Here's my number. Just call me if you need it.

And I just left because I don't know what the f*** she was talking about.

Yeah.

And then, um...

I just say you gotta be testing this, bro.

Bro, like she was just p****** me off at that point.

I was like, do you want it or do you not?

Like, we're not even talking about this show anymore.

And then, given my number, ended up leaving, went to this guy,

and then ended up selling him and pretty much done there.

Nice.

But, um, another thing that I did was, I had the neighborhood section, right?

What I did was I made a little loop for myself.

That loop, I ran it twice yesterday.

I did it twice.

I swear to God, not every door twice.

Only issue with my f****** system, bro.

It kept saying the house,

it wouldn't tell me what it was.

Whether not interested or whether not.

So I was knocking houses that weren't interested

and people were coming out and were like,

man, you've been here already.

I'm like, oh, I'm so sorry, I just get the f*** up.

But like, what should you do?

Did you knock one street or multiple streets?

Multiple, of course.

It's a loop, it's a circle.

Yeah, so what you can do is...

I already know, now I figured it out.

You know what I started doing?

I do the map first, second one, I do list view.

Yeah, so for the first knock I do I do map the second map the second knock I do list you okay

That's you know how to do yeah, I got it

I figured it was kind of annoying at first and I was like I go on list for you doesn't do the same thing

I went on there and it turns out with changes on list for you

Yeah, so um, yeah start doing you know circle for the first one second one since I'm already familiar with the streets

The addresses I just do list for you

Great

Ask your question

When you went into there

Like later part of the day you were still on zero

How's your mind?

Like did you feel did you still feel good?

Honestly, I just had a go to sales and no matter what I was like I'm getting to sales

Okay, that was that was my whole month of time after that perfect

You didn't went down or like

Before like you know after the whole first half of the day went by and I had nothing

Talked in for a little bit. Honestly, they got me boosted. I was like alright

Like I got something done like this guy, you know, I'm good to go

I got to be appointment set tomorrow or whatever. Let me keep moving. That's great

so the combination of okay, perfect, so

Spoke with Joe you got boosted up. No, not Joe. Uh-huh. Oh, okay. I didn't speak to nobody

Yeah, I didn't call no one. Yeah. Yeah. Okay. Okay. I told him after the field ended. Yeah. Yeah. Yeah

We're all dialed in I'm not gonna find her. No, I'm not 100%

That's great. That's great. It was on the three even better even better. So so okay perfect. So

And a f****** c***!

I didn't call nobody.

Perfect, okay. So, great. I just want to say, so you didn't went down when you were out knocking, you still had your head up, still did you think?

The thing here is, what's good as well is you're still focused on your two sails.

Which I think is good as long as you don't become desperate or...

Never.

But I think now...

It's like something in my chest told me like you're gonna get the teeth. Yeah, just keep knocking. Yeah

100%

That frequency like you said, you know, just keep knocking until you find the door that wants it

Like not really wants it, but you know like design to give you crazy

100% and and

One more thing is when you think like I need my twosies. I'm gonna get my twosies

You also converting the purpose of your talking to two sales

For example, here the other day when you told me and when you told us you had a guy that was super cool like super cool guy

You know once it ran gave us the boat and this and that it didn't even try to yeah, yeah

Like that guy you should have sold a hundred and you could have something absolutely in the right state of mind

But you weren't in the right state of mind. No, no, we're on the boat on the lake. Yeah

Yeah, no, he's gonna sign up. Yeah. Yeah, I should actually text him about that guy's number

Bro, he has a flip phone. He was like listen man you gotta call me. That's all I got.

I was like you can't take you. He was like I don't f*** with the internet man.

I'm like alright, I'll go ahead and call you.

But you know like he still had TV inside his house. He wiped us on.

He used the computer a lot so you know he's still in the middle of it.

Yeah, yeah, yeah. Perfect.

But another thing really, intro. I fixed that. Fixed it a lot.

Like now I'm really grabbing people's interest at the beginning.

Like everybody really wants to talk now. Like I'm like listen we're gonna be coming out here.

See these lines up in the polls. We're actually replacing them to fiber optics where we're coming out this week and um

Most most likely next week as well. I'm assuming I mean we've been here the whole week

So it's probably gonna take a little longer to actually finish everything, but anyways

So it's been working very well like that little curiosity thing like I'm wondering myself

So I don't sound like a salesman

I had a guy like he pointed at no soliciting sign and I just kept pitching and he was like

So you are soliciting and I was like maybe

You started talking I was like what like what'd you do before this and he was like I used to be a wine seller

Man like I used to sell expensive wine

I was like so you understand how the game works and then like that guy wasn't really interested

He was just mad who's like I don't want no business with frontier and this and that but I still talked to him for a little bit

You know even those guys I'm still having a good conversation

Like I literally wanted me off his yard. I just complimented his Halloween decorations from there. You know

Yeah, yeah, and that's how that's good when you come into conversations like that even if they don't buy or even if they do some

B*******, you know in the middle of the sales and I was a second half of the day. Yeah. Yeah, like like

See like, okay

Didn't sign doesn't matter, but I'm getting there. I'm getting that

I'm getting there. That's what I'm saying

I swear to God one thought that kept going through my head was every no was close to a yes

And I knocked the next door and she was interested boom boom boom. I'm on a work call right now

I really can't do it. I was like every nose closer to a yes kept on kept on kept on

Next two houses after that lady was a yes. Yeah, it's insane how it works, but like actually yeah, why are you 100%?

great

Good s***, but I'm going to s***. Thank you. Yeah, for me yesterday blacked up first hold on

Had

I would say really hard start because it wasn't that really really hard start, but I didn't I didn't get the sales

Too late. So yes, I was closed probably closing like three people

And the same thing then

Actually, I was very close to people

I came you know through the conversation with some some guys else

But I wouldn't say I was super close to close now, but then I

was actually

driving past a house I was at the day before. I came there, there's some was on

this sit there and he was like yeah yeah five I know five but five is great and

it was like my parents pay a lot for their thing so I would say come and it was

like I can take your number and you know we are basically sending a text

message with my number and he was gonna call I was gonna come back that

late and then he just texted me this was not yesterday the day before like hi my

parents are going through a lot of things a lot of work things and they

said that we're gonna pass off and I calling him he didn't answer and I was like

texting him like hey you know something they didn't even answer me

I was like f*** it f*** it but I was trying to pass it yesterday like around

5.30 maybe or 5.20 and I was like f*** it I'm just gonna go in there.

What do you lose?

Yeah what I lose I mean I can just try you know so I'll go there and meet the dad on

the yard and he was like also super nice like shaking my hand and he was like yeah

yeah yeah my son told me but I mean I don't know but you should talk with my wife

and he was just bringing her and she was also super nice like yeah and then she was

like ah okay explain.

Yeah, f*** it.

What the hell happened to her?

Yeah.

And then I sit down with her.

Done.

She have landline, internet, they have TV, and you know, I was just going through everything

basically.

And then it was pretty easy to sign them.

Definitely more than 300.

Yeah.

Paying definitely more than 300.

Yeah.

100%.

They paid like 300 bucks.

Yeah, bro.

It's always some b******* like that.

And I was like, she was like, I don't know.

I just did it very, very good.

Sure.

The only thing she came with an objection was about like,

yeah, I'm not sure what speed.

I don't know sure what speed we really want.

I guess we're going to have to handle that later.

And I was like, yeah.

You guys got the board on 1,000.

I'm going to get you guys 1,000.

And then you can just raise the speed later if you want to.

It's very easy.

So, are you guys going to be home on Thursday or Friday?

And she was like, I'm only off work Wednesdays.

And then I just booked a Wednesday.

Yeah, of course.

I love that quote.

To give them two days, and then if it's not those two

days, you still figure out a way to get me there.

Every time.

I'm like, yeah, OK.

You know what?

I'm going to squeeze you in next Wednesday.

We'll make sure you come to us.

Like you just said Thursday and Friday or Wednesday?

Yeah, but yeah, you're gonna bury your life. Yeah

But you know what you know what actually good with that line

So and this is maybe that he can be good with that as well

But let's say they say where in the house are you gonna go in? What do you want us to go?

Yeah, where in the house do you want us to put the phone box?

Yeah, what he does now he doesn't only give me the answer he basically says to himself

I'm getting it. I actually want it in the basement now. It's told himself. I'm getting this is not I want it

Yeah, so that can be so

This is like something Justin so good at because what it is is your answer a question

Was a question. Yeah, you know I'm saying Justin does that all the time

Yeah, that's the best thing he does. Yeah, he was teaching me about it months ago, bro

Like don't answer their questions. Just ask them another question. Yeah, and if they ask you another question

I'm another question. Yeah, like a question. It's like yeah

You can do it so good

100%

But that was the first actually was that the car says

He's eight years old.

Yeah, so yeah.

Then after that, I mean, it was getting almost dark when I was leaving her house.

And I was like, I need to get one more at least.

And I had like one yes or no meeting from the early beginning and he didn't really answer.

And then I had two where the husband was gonna come home.

And I was like, the yes and no meeting, I don't care if I come there when it's dark.

He knows me, I'm gonna go there if it's dark.

taking that the last thing. I'm not gonna go just and get the yes and no.

Very small.

Yeah, because the thing is here, I wanted to get the three piece and I know if I go on

the passband is coming home when it's still light outside.

What the f*** are you doing?

Yeah, then I can still, then I can do the whole thing, sign them up and then just

go to the yes or no meeting. Hey, it's me again. It was scary.

Yeah, help that with some customer.

It was running out of time, you know, whatever.

I wanna make sure I can come back to you guys.

Yeah, yeah.

So I was doing that and I think that was f****** amazing that I did that because if I would

go into him first I would lose time there.

So yeah, but I went first to one of the husbands coming home and that guy was the guy I'll

call, that was Wintour.

He, I did, I did the whole thing basically and he didn't wanna do it.

He was just smoke screen, smoke screen, smoke screen, smoke screen.

I did everything good.

The pitch.

Sure.

I think I was a little bit too stressed.

So I didn't really get through the whole thing in the beginning, you know?

You're probably subconsciously thinking about that, yes.

Yes, and I was also almost assuming he knew the fiber optic was better because he was a little younger.

But that was the objection.

He was afraid that it was going to be worse.

Because I lower the price too much, basically.

So I see like, oh s***, now it's almost dark.

I was like, you know what?

Here, take my number.

I'll call you tomorrow.

You have to give me a yes or a no.

Because we were going in circles.

Jump into the car, drive there, see the green Audi.

Then I know the hospital was home.

Driving up there, knocking.

And I was like doing the pitch and he was like...

I saw he was like, shot.

I was like, you wife didn't told me.

Told you that was going to come here.

No? Okay.

No, she told me when Renault is here,

my husband is here.

And he was laughing at me.

And then I did a thing.

Solving.

It was darkest past.

Yeah.

Bro, it was so...

Me and you were literally talking on the phone, we were like, we know what this negate is.

We know what it is!

We know what it is!

We know what you're talking about right now, bro.

That's what it got.

I want you to...

This is a reel that I saw.

It was a guy pinching fiber.

And I don't know, it worked!

But something about...

On Instagram.

Yeah.

Before we do that.

Yeah, yeah, sorry.

Yeah, and I want to see that.

100%.

But let's end the meeting with...

Okay, guys.

F*** it yesterday. This is our standard

We can do we can do we can absolutely do more

Are we gonna have to hook up with yesterday?

Yeah, 100%

Can we do worse days?

We shouldn't we shouldn't I know we shouldn't we should have high standards for ourselves

But I think if we keep up with our mentality and the way we're working right now

Yeah, I think this is should be this six sales together should be our last

I think we should kill the f****** gold

101 we see that s*** counts down if we do seven says today as well well

I want that number to go down so

Yeah, and then just counting minus minus and when we do that

f*** is gonna feel good and the money we're gonna make bro like we got

we're not gonna get it let's press what happened guys I'm not gonna let you guys

go and spend that money we're building up this bag

account no party no doing stupid s*** you guys that money yeah nothing good

thing is your stress is gonna really your shoulders gonna feel lighter so

So that's the most important thing.

But yeah, that's what we're all right now.

Let's continue on the same route today.

I know we can do even better if we want to.

But I'm not gonna...

No, everybody's gonna do a three-piece or a four-piece.

Let's keep doing it.

Let's keep the plan.

Six sales together.

Like I said, if we do six sales together,

I know we all are gonna figure it out.

Like maybe you are gonna do a little bit more.

One day.

One day.

You're gonna do a little bit more.

One day.

Or even during the month, like,

you're maybe gonna do the best,

and me and you are gonna do a little bit more,

but we're all gonna make money.

I'm telling you.

Absolutely.

Bro, the number one thing, like you said,

is our six, like, the six sales a day, bro.

No matter who, no matter how, they have to come in.

Whether we have to f****** get Joel

calling his customers, bro.

We don't have to come in, bro.

We need six.

Those sales have to come in.

100%

It has to be from us three when Joel comes in rather more. Yeah. Yeah. I have a hundred percent

Good, okay. F*** it guys one more

Yeah

Wed · Oct 7Sales Training
BEAM TEAM · Frontier Fiber

Sales Training Notes

Wednesday, Oct 7, 2026 · morning session, New Haven CT

🔥 Top 5 to focus on

  1. Run the full pitch, step by step — no fast pitch.The slow, complete conversation closes. A rushed pitch to 30 doors closes nobody and burns the house.
  2. Climb the yes-ladder, then ask for the install day.Small agreements first (20 years, old copper, slow, fiber is better, new router, save ~$700) → "makes sense to try it a month" → "Thursday or Friday?"
  3. Sell all 3 brains.Smile and don't look like a salesman (reptile) → find the problem and sell the feeling (emotional) → back it with logic (logical).
  4. Team goal: 120 sales together → 6 a day as a team = 2 each.12 done, 108 to go in 18 days. Count down daily in the group chat.
  5. Discipline wins: up at 6, sleep early, spend nothing.Morning meeting is now 10 AM. Get out of the negative first. From zero it's only up.

1Pitch flow · the yes-ladder

Product sets = a living conversation

Get a yes at every step

  1. They've had their provider ~20 years.
  2. The copper lines are old.
  3. They don't get the speed they pay for.
  4. It can be slow sometimes. (this is your needs analysis)
  5. Fiber optic is better than what they have today.
  6. 1,000 Mbps over fiber beats their current service.
  7. A new router will make it better.
  8. Saving money is always nice — ~$700 the first year for something more fun than internet.
  9. It's logical to at least try it for 1 month.
  10. "We can do the install Thursday… or is Friday better?" → close on the date.
It's much easier to agree to something big after agreeing to small things first. Once they've said everything is better, it's very hard to say no.

2The 3 brains

1 · Reptile brain — the door

Fight-or-flight. First few seconds decide "not interested" or they listen.

  • Good first impression + an opener that sounds interesting.
  • Don't trigger the "salesman" defense.
  • Small natural smile. A cold stare reads as a threat ("who is this guy?").
2 · Emotional brain — the problem

People decide on feeling.

  • Find the problem: old copper, not getting paid-for speed, slow at times.
  • Ask what they pay — but ask it last.
  • Then sell the feeling: dedicated fiber line, faster and more stable, new mesh Wi-Fi (7 Pro). Make it sound amazing.
3 · Logical brain — the close

They justify the feeling with logic, then decide.

  • Put it all together: speed, router, savings, try a month.
Think of a lock: the reptile brain is the security guard. Emotion turns the key. Logic opens it. Closing is walking through the door.

3Objections & closing

Q&A: is our install quality really great?

4Real customer stories

5Numbers & team goal

12sold so far
108to go
18days left
ItemTarget
Team goal (together, not just solo)120
Team pace per day6 / day
Each rep per day2 / day
Individual goals~40 each
When Joel joins (~10 days left)+20 → ~140
Daily field time6 hrs

6Mindset & discipline

Earned later (once averaging 2+/day and out of the negative)

7Schedule changes

8Action items

Notes reconstructed from the call audio; a few numbers were hard to hear and are rounded.